Domestic & International Shipping

Shipping Policy

At Fashion Capital, we believe your favorite outfit should reach you as beautifully and swiftly as it’s made. 

1. Order Processing & Dispatch

  • Most orders are dispatched within 24–48 hours of confirmation.
  • However, new arrivals, made-to-order styles, or limited-edition prints may take longer to ship.
    Please check the product description before ordering for accurate dispatch timelines.
  • Orders are processed Monday to Saturday (excluding public holidays).

2. Delivery Timelines

  • Once dispatched, orders are typically delivered within:

    • 3–7 working days across India (depending on your location).

    • 7–15 working days for international deliveries.

  • You’ll receive your tracking details via SMS or email once your parcel is shipped.

3. Delays & Exceptions

  • Delays may occur due to unforeseen logistics issues, weather conditions, or festivals.
  • We ensure you’re kept updated in such cases through email or WhatsApp.

4. Address & Contact Information

Please make sure your shipping address and contact number are accurate at checkout. Fashion Capital will not be responsible for failed deliveries due to incorrect or incomplete details.

5. Cash on Delivery (COD) & Partial COD Policy

To ensure genuine orders and smooth deliveries, Fashion Capital offers Partial Cash on Delivery (Partial COD) on select orders.

  • A mandatory advance payment of ₹149 is collected at the time of placing the order.
  • The remaining order value + COD charges of ₹69 are payable at the time of delivery.

In case of refusal or non-acceptance at delivery:

  • If the customer refuses the parcel at the time of delivery, the advance amount of ₹149 is non-refundable.
  • This amount is retained as compensation for two-way shipping, packaging, and logistics costs incurred by Fashion Capital.

Return to Origin (RTO) cases:

  • The same policy applies to RTO shipments where the delivery fails due to reasons attributable to the customer, including but not limited to:

     1. Incorrect or incomplete delivery address

     2. Incorrect or unreachable contact number

     3. Customer unavailable or refusal to accept delivery

In such cases, Fashion Capital reserves the full right to retain the ₹149 advance payment. No refunds will be issued for failed deliveries caused by customer-provided information or refusal.

6. Need Help?

If you haven’t received your tracking link within 48 hours or need any shipping assistance, reach out to us at:
Phone : +91 8302232207
Email : fcsupport@thefashioncapital.in

International Shipping

Good news — Fashion Capital now ships worldwide!
No matter where you are, our handcrafted fusion pieces can find their way to you. 💛

1. Shipping Charges

  • A base charge of ₹500 applies to all international orders.
  • The final shipping cost depends on your country, parcel weight, and delivery method.
    You will receive a confirmation message with the final charge via WhatsApp or email after placing your order.

2. Important Note

If you haven’t received any shipping confirmation message within 48 hours of placing your order, please reach out to us directly at:
Phone : +91 8302232207
or
Email : fcsupport@thefashioncapital.in

3. Customs & Delivery

  • Customs duties or import taxes (if applicable) are to be borne by the customer as per your country’s regulations.
  • Delivery timelines vary depending on your location and logistics partner.

We’re thrilled to bring our Indian fusion fashion to your doorstep — no matter where you are in the world.