Cash on Delivery (COD) & Partial COD Policy

To ensure genuine orders and smooth deliveries, Fashion Capital offers Partial Cash on Delivery (Partial COD) on select orders.

• A mandatory advance payment of ₹149 is collected at the time of placing the order.
• The remaining order value + COD charges of ₹69 are payable at the time of delivery.

In case of refusal or non-acceptance at delivery:

• If the customer refuses the parcel at the time of delivery, the advance amount of ₹149 is non-refundable.
• This also applies when customer cancels order via code or in transit.
• This amount is retained as compensation for two-way shipping, packaging, and logistics costs incurred by Fashion Capital.

Return to Origin (RTO) cases:

• The same policy applies to RTO shipments where the delivery fails due to reasons attributable to the customer, including but not limited to:

1. Incorrect or incomplete delivery address

2. Incorrect or unreachable contact number

3. Customer unavailable or refusal to accept delivery

In such cases, Fashion Capital reserves the full right to retain the ₹149 advance payment. No refunds will be issued for failed deliveries caused by customer-provided information or refusal.